The Fabric of Social Support

“He has no enemies, but is intensely disliked by his friends.”

Oscar Wilde

How much social support do men and women report?

How dissatisfied are they with their sources of social support?

Differences in Social Support Between Men and Women

We took a look at some results from our stress and health risk assessment called StressScan by analyzing availability, utility and satisfaction of social support by gender. We tested gender differences by using a statistical test called Analysis of Variance (ANOVA) and found some interesting differences in gender with a sample of almost 800 professional working men and women.

1. In general, women reported greater availability and use of their social support network (supervisor/boss, colleagues/co-workers, partner, family and friends) then their male counterparts (all p’s < .01).

2. Women reported using their boss or supervisor significantly more frequently then men. This is surprising as research doesn’t support that mentoring has been found to be more strongly related to men’s career success than women’s. In general, successful women tend to indicate that mentoring is less important to their career advancement than do less successful women.

3. Women reported significantly more availability, use and satisfaction with their friends compared to males. They also reported greater availability and use of their partners, families and friends (all p’s < .01) which is consistent to what Shelly Taylor, Ph.D. has suggested as part of the female “tend and befriend” response to coping with work and life stress (Taylor, S. E., Klein, L.C., Lewis, B. P., Gruenewald, T. L., Gurung, R. A. R., & Updegraff, J. A. Behaviorial Responses to Stress: Tend and Befriend, Not Fight or Flight” Psychol Rev, 107(3):41-429).

In our statistical analysis of social support for professional men and women we were able to determine the relative amount of dissatisfaction with specific sources of social support. Men and women (N= 785) rated they were either “Not at All” or only “Slightly” satisfied with the following sources to meet their emotional and instrumental support needs:

  • Boss/Supervisor 31.0%
  • Colleagues/Co-Workers 16.8%
  • Family 13.0%
  • Partners/Significant Others 9.9%
  • Friends 8.3%

With respect to work, the Gallup Organization’s survey of over five million employees suggests that employee satisfaction increases by about 50% when they have close relationships at work. If they have strong relationships with their boss employees reported to be more than 2.5 times more likely to be engaged with their jobs.

Having a strong social support network and being satisfied appears to be associated with their level of self-reported stress and well-being. Men and women in our sample who reported greater overall social support also reported significantly:

  • Lower Stress (correlation r= .35, p < .01)
  • Greater Resilience/Hardiness (correlation r= .47, p < .01)
  • Greater Happiness (correlation r= .58, p < .01)

We know strong social support for both sexes is significantly associated with longevity, physical health, and psychological well being.

But, remember that getting married still seems to be the leading cause of divorce so, if you aren’t willing to go to marriage counseling with your boss or colleague then go hug a friend…..Be well….

So, if your aren’t willing to go to marriage counseling with your boss or colleague then go hug a friend…..Be well….

Kenneth Nowack, Ph.D. is a licensed psychologist (PSY13758) and President & Chief Research Officer/Co-Founder of LifeHub www.getlifehub.com, is a member of the Consortium for Research on Emotional Intelligence in Organizations, and is a guest lecturer at the Anderson School of Management. Ken also serves on the editorial board of Consulting Psychology Journal: Practice and Research. His recent book Clueless: Coaching People Who Just Don’t Get It is available at http://www.envisialearning.com/clueless_book

 

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Just How Stressed Are You?

Kenenth Nowack, Ph.D.

All of us experience stressors at work and home each day but how we perceive these events determines whether or not they are experienced as stressful.

Our own research suggests that 40% to 60% of all employees express a moderately high level of stress on the job. Our work and non-work lives are very permeable with most of us taking work stress home and home stress to our job ((Nowack, K. (2006). Optimising Employee Resilience: Coaching to Help Individuals Modify Lifestyle. Stress News, International Journal of Stress Management, Volume 18, 9-12)). The contributors to stress are varied and is is logical that we take work stress home with us as well as import the pressures from family challenges back to the job ((Nowack, K. (2008). Coaching for Stress: StressScan. Editor: Jonathan Passmore, Psychometrics in Coaching, Association for Coaching, UK, pp. 254-274)).

The American Psychological Association (APA) in their 2011 survey of American’s perceptions of stress found that women, compared to men, reported higher levels of stress (5.4 vs. 4.8, respectively, on a scale of 1 to 10 where 1 is little or no stress and 10 is a great deal of stress).

In the APA survey all respondents reported an increase in overall stress from last year and more people reported increased symptoms of stress including fatigue, anger/irritability, depression and headaches.

We were interested in seeing whether results from our own personal stress and health risk appraisal called StressScan would help to identify what professional working employees reported being stressed about and how it compares to the recent 2011 APA survey. StressScan measures 14 psychosocial scales that have been shown to be associated with diverse individual (e.g., job burnout, depression, physical health) and organizational (e.g., absenteeism) outcomes.

Stress is conceptualized as the experience of major and minor irritants, annoyances, and frustrations (hassles) of daily living over a three-month period. This brief measure of work/life stress was based upon factor analytic research of the original Hassles scale ((AD Kanner, A, Coyne, J., Schaefer, C.; & Lazarus, R. (1981). Comparison of two modes of stress measurement: Daily hassles and uplifts. Journal of Behavioral Medicine, 4, 1573-3521)). StressScan measures the extent to which respondents experience daily hassles in six distinct factor areas including:

  1. Health
  2. Work
  3. Personal Finances
  4. Family
  5. Social Obligations
  6. Environmental and World concerns

We analyzed differences by gender across these six StressScanscales (ANOVA) using requests for free trials for this assessment over the last few years (N=149). In general, women reported significantly higher levels of stress compared to males (mean for woman = 16.48 versus mean for men = 15.35, p

We found only two stress categorieswere rated as significantly more challenging by women compared to their male counterparts (p

  • Financial Stressors (mean for women 3.15 versus mean for men 2.72)
  • Family Stressors (mean for women 3.08 versus mean for men 2.70)

However, we found no significant differences in self-reported work, health, social or environmental stressors. In our sample, professional working women continue to report more hassles and life challenges around family issues and finances than men (note: we don’t gather marital status on our demographics but this would be useful to know in analyzing these differences).

These findings support the recent APA stress survey as well as confirm that women may indeed still perceive they have two full-time jobs–one at work and the other when they leave.

If you are interested in finding out your own level of work and life stress let me know at ken@envisiaonline.com and I will set up a complimentary free trial for you.

Well, it’s time to take a break and get some exercise….Be well…

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When Are You Happiest?

Kenneth Nowack, Ph.D.

We all know that negative moods are associated with poor physical health and psychological well-being (Nowack, K. (2008). Coaching for Stress: StressScan. Editor: Jonathan Passmore, Psychometrics in Coaching, Association for Coaching, UK, pp. 254-274). Happy individuals tend to have more responsive immune systems, less hormonal reactions to stress and are more likely to utilize health lifestyle practices that can make a difference in long term health and well-being (Nowack, K. M. (1989). Coping style, cognitive hardiness, & health status. Journal of Behavioral Medicine, 12, 145-158).

The Link Between Positive Emotions and Health

In a study of 2,873 healthy British adults conducted by Dr. Andrew Steptoe, those who reported more positive emotions during the day had significantly lower levels of the stress hormone cortisol that is typically associated with increased blood pressure, immune suppression and obesity (Steptoe, A. et al. (2007). Neuroendocrine and inflammatory factors associated with positive affect in healthy men and women: The Whitehall study II. American Journal of Epidemiology, 167, 96-102).

Among women, but not men in this study, positive emotions were significantly lower as well as important cardiovascular inflammation markers including C-reactive protein and interleukin-6.

Gathering key new information and using modern research methods to study 1,500 Californians across eight decades, health scientists Dr. Howard S. Friedman and Dr. Leslie R. Martin from UC Riverside found that those with the most optimism and cheerfulness die younger than their less positive counterparts. It was the conscientious people—careful, sometimes even neurotic, but not catastrophizing—who lived longer.

Part of the explanation lies in studying the health behaviors of the study subject — the cheerful, happy-go-lucky kids tended to take more risks with their health across the years (Friedman, H. & Martin, L. (2011). The Longevity Project: Surprising Discoveries for Health and Long Life from the Landmark Eight-Decade Study. Hudson Street Press). It turns out that overly-optimistic people tend to put themselves in harm’s way — they just don’t see risks as clearly as people who are prone to some level of caution/pessimism. So, it seems that it is important to be happy but maybe not too happy if you want to live longer.

These findings support the idea that happiness is protective.

When Are You Most Happiest?

A pair of researchers from Cornell University are the latest to mine social networks looking for trends. Scott Golder and Michael Macy analyzed 509 million Twitter messages posted over a period of two years by 2.4 million users across 84 different countries. From this data, they have gleaned that people have the same daily cycle of moods, regardless of their culture or language.

The results showed people tend to be happier in the morning and during weekends. The Twitter messages revealed that they wake up happy and slowly grow more dissatisfied as the day goes on. This behavior happens on both weekdays and weekends (the weekend tweets usually start approximately two hours later most likely because people are sleeping in.

Even in countries where the weekend is not Saturday and Sunday (e.g., United Arab Emirates), these patterns were still clear.

Out of that work came a website, www.timeu.se, that allows people to see how often a particular word is used at different times of the day and week.

This research suggests that happiness is an ultradian rhythm (shorter than 24 hours) much like body temperature, concentration, eye blinks) which is maximized in the morning hours….No word yet if you miss out all together if you are a “night owl”….Be well….

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Vacations: The Good and Bad News

Kenneth Nowack, Ph.D.

I just came back from a wonderful vacation to visit my best friend and colleague Bill Bradley who has been doing some wonderful volunter work for some very poor schools in Zihuatanejo, Mexico (he has written an inspiring new book and blog about the last few years of his efforts to sponsor some special students and his work).

It got me wondering about the need for vacations and the impact they might have to restore our physical, emotional, cognitive and spiritual energy.

How Long Does the Effect of Vacations Really Last?

There is quite a bit of research that suggests that holidays and vacations are healthy. Newer research is focusing on the fade-out of these effects.

In a recent study by Jana Kuhnel and Sabine Sonnetag, one hundred and thirty-one participants completed questionnaires one time before and three times after vacationing.

Results indicated that teachers’ work engagement significantly increased and particpant’s job burnout significantly decreased immediately returning after vacation.

However, these beneficial effects faded out within one month (Kuhnel, J. et al. (2010). How long do you benefit from vacation? A closer look at the fade-out of vacation effects. Journal of Organizational Behavior, 32, 125-143). Maybe I should take at least one vacation every month.

Can Vacations be Good for Your Health or Harmful?

Researcher Karen Matthews from the University of Pittsburgh studied 12,338 men for nine years as part of a large coronary heart disease study called MRFIT (Gump, B. & Matthews, K. (2000). Are vacations good for your health? The 9-year mortality experience after the multiple risk factor intervention trial. Psychosomatic Medicine, 62, 608-612). She found that annual vacations by middle-aged men at high risk for coronary heart disease was associated with a significant reduction in all-cause mortality and more specifically death due to heart disease. Her study provides some interesting research in support of the argument that vacations might actually be good for your health.

The United States is definitely the land of “relaxation deficit disorder” and even when we need a vacation or should take time off during a holiday we are often reluctant to do so. Even worse is when we do, we might even get sick because of it.

According to www.monster.com, 61% of workers in the United States take less than 15 days of vacation per year. Comparison studies suggest we do work 100 hours more than professional workers in Europe. The average work week in the United States is a bit more than 44 hours and even more if you are in a professional position or own your own business.

A survey of 2,082 workers by Hudson (The Hudson Employment Index) suggested that more than half of the respondents said they do not use all of their vacation time and 30% indicated that they use less than half of their allotted personal time. Interestingly, 30% also reported feeling more comfortable taking sick time rather than vacation.

So, why do some of us get sick in the heat of the battle, others after the battle and some are just plain resilient in the face of work and life stress (Nowack, K. (2007). Who is the Resilient Talent, and How Do You Develop It? Talent Management, 3 (6) p. 12.)?

It appears that some of us who just unwind and take a holiday might actually be at risk for getting sick! Yep, you are on that plane just ready to take a long deserved vacation and all of a sudden you begin to feel lousy. You think, “No, not now — I don’t need to get sick during my vacation!”

Typically, you were also the same students in college who head home after finals week and after creating a huge sleep deficit (OK, partying, cutting back on exercise and eating lousy will definitely add to that) and feeling some final exam pressure (surely at least once class got you fired up) you head home for that long awaited break only to basically find yourself in bed the entire time.

Just when I thought holiday breaks and vacations were advised, recommended and a stress reliever I had a chance to chat with a colleague and friend of mine who is on faculty at the UCLA School of Medicine — Marc Schoen, Ph.D. who has been studying this exact mind-body connection in his book,”When Relaxation is Hazardous to Your Health.”

When Vacations Can Be Bad for Your Health

Indeed, relaxation can actually be a contributor too getting sick–particularly if you unwind to fast and move from a chronically excited “stress state” to a sudden “relaxed” state like going away on a vacation. There is even a name for this — the “Let Down Effect” coined by Dr. Schoen.

When you’re straining and struggling under the burden of work or family pressures, your body releases a number of stress hormones which mobilize your immune system against illness. But when the stressful period ends, your immune system “pulls back its troops” and the body becomes less vigilant in weeding out internal and external invaders. At the same time, says Schoen, a reservoir of body chemicals called prostaglandins, left over from the stress response, tends to produce inflammation, and can trigger problems like arthritic pain, migraines and exacerbate other stress related conditions.

Here are some options recommended by Schoen to minimize the Let Down Effect and stay healthy before and after vacations:

  1. Schoen recommends techniques that activate the immune system a little, and thus keep it from slowing down too rapidly after a period of stress. Try short bursts of exercise — even just five minutes in length — which can trigger a positive immune-system response. “Walk up and down the stairs in your office building,” says Schoen. “Or after a stressful day at work, instead of coming home and vegging-out in front of the TV, take a brisk walk for a few minutes.”
  2. Try some mental problem solving, like crossword puzzles, under time constraints. “Several studies show that doing math computations at a rapid pace actually increases immune-system activity,” says Schoen.
  3. Practice relaxation techniques such as deep breathing, which can give your mind and body a rest stop from the day’s anxieties. Consciously make yourself breathe slower, inhaling deeply and exhaling naturally. Become aware of the gentle rising and falling of your abdomen. This deep breathing can lower your heart rate, slow your brain waves, and even reduce your blood pressure. Paying attention to your breathing is actually a simple and calming form of meditation.

The idea is to move more slowly from your current fast paced and chronically stressed state to a more gradual relaxation state. It’s the “unwinding before you unwind” condition. The risk of shifting to quickly is the risk of spending your vacation or holiday fighting something you’d rather avoid having to deal with in the first place.

So, if you head off for a holiday break and begin to feel less than 100 percent, you might want to follow the advice of Dr. Schoen…..Be well….

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I Believe in the Placebo Effect

“Kenneth Nowack, Ph.D.

 

In a recent study, 61.3% of the public and 20.2% of professionals believe that a miracle can a save person in a persistent vegetative state and 57.4% of the public said divine intervention can save a person when doctors think treatment just isn’t going to work, compared with just 19.5% of trauma professionals according to Lenworth Jacobs, M.D., of Hartford Hospital and colleagues. (Jacobs LM et al. “Trauma Death: Views of the Public and Trauma Professionals on Death and Dying From Injuries.” Arch Surg. 2008; 143(8): 730-735).

For the study, Jacobs and his colleagues conducted a random-digit-dialing telephone survey of 1,006 Americans over the age of 18 (margin of error was plus or minus 3.2 percentage points). They also surveyed a convenience sample of medical personnel involved in trauma care, including medical directors of trauma units, trauma nurses, and emergency services personnel.

Well, the power of belief is truly amazing:

In a study of 256 patients with chronic arm pain (rating of at least 3 on a 10-point pain scale), 133 were treated with sugar pills (one a day for 8 weeks) and the other with fake acupuncture (twice a week for 6 weeks).

In the study, 25% of the acupuncture group experienced side effects including 19 who felt pain; 31% of the pill group experienced dizziness, restlessness, nausea, dry mouth and fatigue. After 10 weeks, the pill group reported significant decreases in pain (average 1.50 points) and after 8 weeks those receiving fake acupuncture reported a drop of 2.64 points.

The fake acupuncture had greater effects than the placebo pill on self-reported pain (Kaptchuk, et al., 2006. Sham device v inter pill: Randomised controlled trial of two placebo treatments. British Medical Journal).

To investigate the limits of placebo, Ted Kaptchuk of Harvard Medical School’s Osher Research Center divided 80 patients suffering from irritable bowel syndrome (IBS) into two groups: one received no treatment and the other was given dummy pills to take twice a day. The second group was told by the doctors that they would be taking “placebo pills made of an inert substance, like sugar pills, that have been shown in clinical studies to produce significant improvement in IBS-symptoms through mind-body self-healing processes“.

The results, published in the scientific journal PLoS ONE, showed that the placebo pills were more effective at relieving symptoms compared with doing nothing at all (Kaptchuk TJ, Friedlander E, Kelley JM, Sanchez MN, Kokkotou E, et al. 2010 Placebos without Deception: A Randomized Controlled Trial in Irritable Bowel Syndrome. PLoS ONE 5(12): e15591. doi:10.1371/journal.pone.0015591). These results suggest that placebos work even when people know they are taking a placebo.

If You Believe You Are Being Prayed for Are You Healthier?

I’ve become a bit more interested in the association between spirituality and religiosity with health (Giesser, B., Coleman, L., Fisher, S., Guttry, M., Herlihy, E., Nonoguch, S., Nowack, D., Roberts, C. & Nowack, K. (2005). Living Well: An integrative approach to wellness with multiple sclerosis. Paper presented at Annual Conference of The American Congress of Rehabilitation Medicine (ACRM) Board/American Society of Neurorehabilitation (ASNR), Chicago, Illinois. UCLA Department of Neurology and National Multiple Sclerosis Society, Southern California Chapter). I’ve wondered about the relationship between being prayed for and recovery from illness.

Recently, a study including 1,802 patients in six hospitals by Benson and his colleagues (Benson H, Dusek JA, Sherwood JB, Lam P, Bethea CF, Carpenter W, Levitsky S, Hill PC, Clem DW Jr, Jain MK, Drumel D, Kopecky SL, Mueller PS, Marek D, Rollins S, Hibberd PL. (2006). Study of the Therapeutic Effects of Intercessory Prayer (STEP) in cardiac bypass patients: a multicenter randomized trial of uncertainty and certainty of receiving intercessory prayer. 151(4):934-42) failed to show any impact of remote prayer although there has been some criticism of the study design (e.g., 45% of those invited to participate elected not to be part of the study, intercessors were not allowed to pray their own prayers and it was impossible to limit prayers for those in the “control” group). One interesting finding was that those who knew they were being prayed for actually did worse than the other two groups.

Maybe a bit of deception or ignorance is the best medicine after all….Be well….

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Measuring Emotional Intelligence

Kenneth Nowack, Ph.D.

There are at least three distinct approaches to measuring EI and emotional and social competence representing different models.

The first, delineated by Reuven Bar-On, was influenced by his interest in the aspects of performance not linked to intelligence; the second, often tied to Daniel Goleman’s interpretation, approached EI through competencies; and the third, represented by Mayer and Salovey and colleagues, was influenced by their interest in the relationship between cognition and emotion.

These three approaches have led to diverse and non-overlapping measures of EI characterized as: 1) Personality oriented (e.g, Bar-On Emotion Quotient Inventory); 2) Competency or “Mixed” model oriented (e.g., Emotional Intelligence View 360); and 3) Ability or skill oriented (e.g., Mayer-Salovey-Caruso Emotional Intelligence Test; MSCEIT).

Issues with Ability Based Measures of Emotional Intelligence

  • Independece from personality measures (e.g., five factor models)
  • Weak convergent validity with other cognitive ability measures (i.e., they don’t highly correlate with IQ)
  • Scoring issues (i.e., lack of agreement and some controversy on how these assessments are scored)
  • Confounded with a measure of knowledge (i.e., they seem to be measuring what someone “knows” as well as emotional intelligence)

Problems wiht Self-Report (Mixed) Measures of Emotional Intelligence

  • High correlations with five factor personality measures (i.e., the overlap is so high it suggests that some measures of EI are really nothing more than another personality inventory)
  • Limitations of 360-feedback (e.g., inflated self-ratings, moderate correlations between and within rater groups)
  • Limitations of self-report (how do you measure EI in people who lack emotional intelligence?)
  • Tend to ignore context, situation and setting (EI is not a useful predictor of performance in jobs that don’t have high emotional labor or are socially demanding)

Our own “mixed measure” of ESC called Emotional Intelligence View 360 based on the Goleman construct has some strengths and limitations as all measures. Our EIV360 appears to be statistically unique from ability based measures (very low correlations with the MSCEIT), correlated with the most popular measures of transformational leadership and predictive of both academic and work performance.

In a review by Joseph and Newman (2010), they found a negative association between measures of EI and work performance when jobs do not require strong social skills. Although the sample sizes for this analysis were rather low (N = 220 and N =223, respectively) it does suggest that EI is important for positions like sales, customer service and leadership and less important in predicting performance and success when high levels of interpersonal interaction are required ((Joseph, D. & Newman, D. (2010). Emotional intelligence: An integrative meta-analysis and cascading model. Journal of Applied Psychology, 95, 54-78)).

A newer 2010 meta-analysis by O’Boyle et al. included 65% more studies and twice the sample size to estimate EI and job performance outcomes ((O’Boyle, E., Humphrey, R., Pollack, Hawver, T. & Story, P. (2010). The relationship between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 10.1002/job.714)).

Their findings extent those of Newman (2010) and suggest that trait, personality and mixed measures demonstrated corrected correlations ranging from 0.24 to 0.30 with job performance. Their research also shows that all measures show incremental validity over cognitive ability and personality measures.

Measurement of emotional intelligence (ability based) is most likely different from other approaches (personality and mixed) but all techniques tend to significantly predict job performance, health and social competence particularly in roles and positions requiring high interpersonal interaction. So, depending on your purpose (e.g., selection versus development of talent) some approaches to measuring EI might be better than others.

The one big lesson from the confusion in the measurement of emotional intelligence is that “it’s not HOW smart you are that counts, but how you are smart…Be well….

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Succesful in Your New Year’s Resolutions?

Kenenth Nowack, Ph.D.

 

Did you make a New Year’s resolution?

Nearly four out of 10 adults will make one or more resolutions for the new year, according to a study done by the University of Scranton (Norcross, J., Mrykalo, S., & Blagys, M. (2002). Auld Lang Syne: Success predictors, change processes, and self-reported outcomes of New Year’s resolvers and nonresolvers. Journal of Clinical Psychology, 58, 397-405).

  • After the first week of carrying out the goal, about 75 percent of people maintain their goal.
  • After week two, nearly 70 percent of people will maintain their goal.
  • After one month, about 64 percent will stick with their resolution.
  • After six months, about 46 percent of people are still on track with their goal.

Rehab is for Quitters

Old habits are indeed very tough to break and relapse seems greatest when we are under stress. Starting new behaviors is indeed more challenging than sustaining them over time. Quitting is indeed something that some of us are pretty consistent in doing well.

According to new research, quitting may actually be better for your health. Psychologist’s Gregory Miller and Carsten Wroshch have found that people who are able to feel comfortable quitting when faced with unattainable goals may actually have better mental and physical health than those who persevere and push themselves to succeed (Miller, G. & Wrosch, C. (2007). You’ve Gotta Know When to Fold ‘Em: Goal Disengagement and Systemic Inflammation in Adolescence. Psychological Science, 18).

This study was based on their previous research which found that those persistent individuals experienced higher levels of an inflammatory protein called C-reactive protein (an indicator of stress) as well as increased cortisol. They also reported lower psychological well-being. On the surface, this might not seem like a big deal but inflammation appears to be an independent risk factor for cardiovascular disease and other stress related conditions.

Contrary to what we might have been taught, it appears that it might be in our best interests to “cut our losses” in the face of unattainable goals and life challenges and actually disengage from the goal to ensure optimum well-being and potentially long-term health. This appears to be true whether we are in unsatisfying long-term relationships, working for leaders who are toxic or targeting a goal that is beyond our skill and ability “set points.”

So, any good things for those who persist? In other research Carsten and colleagues found that in the face of life challenge and disengaging from unattainable goals, those who redefined and set new goals were more likely to be able to buffer the negative emotions associated with failure. Maybe “rebound” relationships and new entrepreneurial goals might actually serve to help us find closure to the past and re-engage us for future journeys (Wrosch, C., Miller, G. E., Scheier, M. F., & Brun de Pontet, S. (2007). Giving up on unattainable goals: Benefits for health? Personality and Social Psychology Bulletin, 33, 251-265).

Want Help to Facilitate Successful Behavior Change in Clients?

Our new book Clueless: Coaching People Who Just Dont’ Get it is based on a new three stage individual behavior change model. These stages include:

  1. Enlighten
  2. Encourage
  3. Enable

We have developed over 80 free coaching exercises to help your clients translate awareness from coaching and feedback into deliberate practice. Over time, these new behaviors become automatic requiring less cognitive load (concentration) and rehearsal and greater effectiveness.

Have a look at our book and free exercises to see what might be useful for some of your challenging (and easy) coaching assignments….Be well…..

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Post Thanks (Giving)

Kenneth Nowack, Ph.D.

If you want to change the world, have a lasting impact on your community, create a meaningful and psychological healthy workplace, develop a safe community, loving family or meaningful partnership–it all starts with you.

Several recent research studies have focused on the power of gratitude giving as a necessary condition for developing self esteem, enhanced social ties happiness and physical health.

Gratitude Research

Psychologist Martin Seligman and colleagues have focused on a variety of psychological interventions that increase individual happiness1. In a 6-group, random-assignment, placebo-controlled Internet study, he tested 5 happiness interventions and one control exercise. They found that 3 of the interventions significantly increased happiness and decreased depressive symptoms–a few for as long as 6 months.

Two of the exercises (using signature strengths in a new way and writing about three good things that went well each day) increased happiness and decreased depressive symptoms for six months. Another exercise, the “gratitude visit” was associated with significant and positive mood changes for 30 days. The other tested exercises and the placebo control created positive but only transient effects on happiness and depressive symptoms.

Another psychologist, Robert Emmons, from US Davis and his colleagues have also extensively studied the impact of gratitude2. In one study with adults with neuromuscular disorders, were asked to keep a gratitude journal every day for two weeks. They were asked to focus on several things each day that they were thankful about and to write about what things in their life they saw as positive and meaningful.

Participants in the “gratitude condition” showed significantly more optimism and life satisfaction than a control group. Interestingly, the researchers reported that spouses of study participants (i.e., people in the gratitude condition) seemed significantly happier than those in the control group. Not only did focusing on gratitude change attitudes, it also apparently changed behavior of those in the study.

Gratitude Exercises

Giving gratitude is something we can develop and make an automatic part of our day. Here are two evidenced-based gratitude exercises that have been proven by Seligman, Emmons and other researchers to enhance psychological well-being, social ties and life satisfaction.

1. Gratitude Journal: For two weeks, write down each day several things you are truly grateful for and explain why in your own person journal.

2. Gratitude Letter: Identify someone in your life you truly value that has contributed to your life success in some way. This person can be a family member, friend, teacher, or another person who has touched you in a positive and signifcant way and whom you have not probably acknowledged in a heart felt manner. Write a letter to this person describing what they have done to influence your life and why–mail it or deliver it in person.

3. Signature Strengths: Make a list of 3 things that you do well and you have a passion for. Actually schedule to do each during the next 30 days.

4. Be a Gift to Someone Else: Look for an opportunity to do something spontaneously positive to a stranger or someone you barely know (e.g., pay their toll on the freeway, purchase a coffee and something to eat for a homeless person asking for money outside your favorite coffee shop, cut a neighbor’s lawn that is difficult for them to do, drop off some groceries for someone who has a difficult time getting out of the house).  The recipient will appreciate your gesture and you will immediately feel a boost of the pleasure hormones that come with giving.

As Jack Buck says,”Things turn out best for those who make the best of how things turn out“…..Be well….

  • Seligman, M., P, Steen, T., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410-421
  • Emmons, R.A., & McCullough, M.E. (2003). Counting blessings versus burdens: Experimental studies of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology, 84, 377-38
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Work Hours, Vacations and Health

Kenneth Nowack, Ph.D.

Vacations and Health

How likely, on average, do you take the full vacation time allotted to you by your organization in a year?

Never

Seldom

Sometimes

Often

Always

If you answered never, seldom or sometimes you might want to reconsider. Researcher Karen Matthews from the University of Pittsburgh studied 12,338 men for nine years as part of a large coronary heart disease study called MRFIT (Gump, B. & Matthews, K. (2000). Are vacations good for your health? The 9-year mortality experience after the multiple risk factor intervention trial. Psychosomatic Medicine, 62, 608-612). She found that taking annual vacations by middle-aged men at high risk for coronary heart disease was associated with a significant reduction in all-cause mortality and more specifically death due to heart disease. Her study provides some interesting research in support of the argument that vacations might actually be good for your health, particularly if you work long hours, have a heavy workload and tend to “burn the midnight oil.”

Work Hours and Health

How many hours, on average, a week to you work?

  1. Less than 7
  2. 7 to 8
  3. 9 to 11
  4. More than 11

If you regularly work very long hours, you may want to reconsider. A study by Mika Kiivimaki and colleagues at University College London suggests that people who put in 11 hours or more of work on a daily basis may increase their risk for coronary heart disease (Kivimaki, M. et al. (2011). Using Additional Information on Working Hours to Predict Coronary Heart Disease: A Cohort Study. Annals of Behavioral Medicine, 154, 457-463).

Traditional calculations of the likelihood of heart disease are based on genetic and lifestyle factors including age, sex, exercise, blood cholesterol, blood pressure, and smoking. However, factors like daily work hours are not usually considered.

University College London researchers assessed data on more than 7,000 civil service workers first studied in 1991-1992 (Whitehall II study) who showed no signs of any heart disease. The same group was studied every 5 years until 2004. Researchers found that adding information about work habits actually improved predictions of heart disease. Those who reported working 11 hours a day or more had a 1.67-fold increased risk compared to those who said they work only 7 or 8 hours per week.

Coffee/Tea Consumption and Health

If you are going to work long hours, then at least drink a lot of coffee and tea. Researchers found that moderate consumption of either drink can reduce your chance of death from a heart attack by at least a fifth (but not stroke or any other diseases) in a recent study of of 37,514 people followed for 13 years (Gans, J. et al. (2010). Tea and Coffee Consumption and Cardiovascular Morbidity and Mortality. Arteriosclerosis, Thrombosis, and Vascular Biology, doi: 10.1161/ATVBAHA.109.201939).

They found that tea had the biggest impact on heart disease but that all but heavy consumption of coffee was also beneficial:

  • Those who drank between 3-6 cups of tea were 45 percent less likely to have CHD problems
  • Those had drank more than 6 cups had a 36 percent lower risk

Given that moderate drinking of alcoholic beverages (no more than 2 drinks daily for males and 1 drink a day for females) is also associated with cardiovascular protection there is no word on what happens long term if you work long hours, drink a lot of coffee and spike a few cups of it with your favorite distilled spirit…..Be well…

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The Power of Gratitude

 Kenneth Nowack, Ph.D.

If you want to change the world, have a lasting impact on your community, create a meaningful and psychological healthy workplace, develop a safe community, loving family or meaningful partnership—it all starts with you.

Several recent research studies have focused on the power of gratitude giving as a necessary condition for developing self esteem, enhancing social ties, facilitating psychological health and physical well-being.

The Evidence for the Gratitude Affect

Psychologist Martin Seligman and colleagues have focused on a variety of psychological interventions that increase individual happiness (Seligman, M., P, Steen, T., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410-421). In a 6-group, random-assignment, placebo-controlled Internet study, he tested 5 happiness interventions and one control exercise. They found that 3 of the interventions significantly increased happiness and decreased depressive symptoms–for as long as 6 months.

Two of the exercises (using signature strengths in a new way and writing about three good things that went well each day) significantly increased happiness and decreased depressive symptoms for six months. Another exercise, the “gratitude visit” was associated with significant and positive mood changes for 30 days. The other tested exercises and the placebo control created positive but only transient effects on happiness and depressive symptoms.

Another psychologist, Robert Emmons and his colleagues have also extensively studied the impact of gratitude (Emmons, R.A., & McCullough, M.E. (2003). Counting blessings versus burdens: Experimental studies of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology, 84, 377-38). In one study adults with neuromuscular disorders were asked to keep a gratitude journal every day for two weeks. They were asked to focus on several things each day that they were thankful about and to write about what things in their life they saw as positive and meaningful.

Participants in the “gratitude condition” showed significantly more optimism and life satisfaction than a control group. Interestingly, the researchers reported that spouses of study participants (i.e., people in the gratitude condition) seemed significantly happier than those in the control group. Not only did focusing on gratitude change attitudes, it also apparently changed behavior of those in the study.

Gratitude Exercises

Giving gratitude is something we can develop and make an automatic part of our day. Here are several evidenced-based gratitude exercises that have been proven by Seligman, Emmons and other researchers to enhance psychological well-being, social ties and life satisfaction.

1. Gratitude Journal: For two weeks, write down each day several things you are truly grateful for and explain why in your own person journal.

2. Gratitude Gift: Identify someone in your life you truly value that has contributed to your life success in some way. This person can be a family member, friend, teacher, or another person who has touched you in a positive and signifcant way and whom you have not probably acknowledged in a heart felt manner. Write a letter to this person describing what they have done to influence your life and why–mail it or deliver it in person.

3. Gratitude Reflection: Each night, reflect on one thing that made your day special and then physically smile to elicit the physiology of relaxation (moods follow your body).

4. Gratitude Acknowledgement: Call or email someone you love, work with or know in the community and sincerely share a thank you with them about their behavior, service or recent work.

Perhaps we can all make a step towards making our lives and those around us a bit better by first giving gratitude for what we have….as Victor Frankl once said, “When we are no longer able to change a situation, we are challenged to change ourselves“…..Be well….

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